Legal

Privacy Policy

Last updated: June 2026

Cortiq is a desktop application that runs on your own computer. By design, most of what you do in Cortiq — your sessions, trade history, AI keys, and broker credentials — stays on your device and is never sent to us. This policy explains the limited data we do handle.

1. Who we are

Cortiq — the desktop app, the cortiq.trade website, and the licensing service at api.cortiq.trade — is operated by Decode The Trade EOOD, a company established in Bulgaria, which is the data controller for the personal data described here.

2. What we collect

  • Purchase details. When you buy a license, our payment processor collects your email and payment information. We receive your email and the order result — we never see or store your full card details.
  • License activation. To activate and verify your license, the app sends your activation key and a machine identifier to our licensing service. This is how a key is bound to up to two machines.
  • Support. If you email us, we keep that correspondence to help you.
  • Website analytics. The cortiq.trade site uses Google Analytics to understand aggregate traffic. It may set analytics cookies; we don’t use it to identify you by name.

3. What stays on your device

Your trading sessions, strategies, trade history, AI provider keys, and MetaTrader 5 credentials are stored locally on your computer and are not transmitted to Cortiq. Cortiq connects to your MT5 terminal over a local bridge and to whichever AI provider you configure — we are not in the middle of those connections.

4. How we use what we collect

We use your information only to process your purchase, deliver and verify your license, respond to support requests, and understand aggregate website usage. We do not sell your data, and there is no marketing newsletter tied to your purchase.

5. Processors we rely on

  • Stripe — payment processing.
  • Brevo — sending your activation-key email.
  • GitHub — hosting the app download.
  • Google Analytics — aggregate website traffic.

6. Retention

We keep purchase and license records for as long as needed to support your license and to meet legal and accounting obligations. Support correspondence is kept only as long as it is useful.

7. Your rights

You can ask what personal data we hold about you, request a correction, or request deletion where we are not legally required to keep it. Email us and we’ll handle it.
Questions about your privacy? Contact support@cortiq.trade.