Refund Policy

Last updated: January 2026

1. Subscription Refunds

We offer a 14-day money-back guarantee for all new subscriptions. If you are not satisfied with our service for any reason, you may request a full refund within 14 days of your initial purchase.

2. How to Request a Refund

To request a refund, please contact our support team at support@axontrade.com with your order details and the reason for your request. We will process your refund within 5-7 business days.

3. Non-Refundable Items

Certain services, such as custom development work or one-time setup fees, may be non-refundable. This will be clearly stated at the time of purchase.

4. Cancellation

You may cancel your subscription at any time. Your access to the service will continue until the end of your current billing period, after which no further charges will be made.